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What you say – more than words

Early in my career I was lucky enough to work with a great mentor and teacher. She assigned projects and just let me do it my way, even if I failed. It was the first time I truly understood about experiential learning. A Common Misinterpretation An early training presentations included this big beautiful graph about communication. You’ve probably seen it…….it’s a big...

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From 43% Pointless to 100% Meaningful

After learning from a 2010 survey that as much as 43% of conversations were deemed pointless, I began to dig deeper into my interactions with clients, coworkers, workshop participants, and frankly anyone that would pay attention long enough in a conversation for me to discover more. What I discovered was a collection of obstacles to communicating effectively as diverse and numerous...

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