How to lead

Difficult Conversations at Work: Ditch the eMail

When it comes to difficult conversations, step away from your email. Respect the importance of the conversation. Use the most personal way of communicating available. Crafting vs Delivering Messages Writing is my preferred method of communicating. It’s especially helpful when I need to have a difficult conversation with someone important to me, either personally or professionally. Writing provides a way to work through...

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Professional Behaviors Leaders Expect from You

You may have the greatest of intentions, but if your actions conflict with what others see as professional behaviors, you’ve lost trust and respect. If you’re concerned that your boss, colleagues, or clients don’t take your work seriously or don’t see you as a professional, ask yourself – what am I doing to influence their perception? What does it mean to...

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Why do I need to understand your perspective?

You want to be successful. You work hard to create trusting relationships with others at work. One of the ways to build those relationships is to get to know their perspectives and help them understand your perspective. Understanding others views of the way the world works will help you to know them better. If you know where they stand, you can...

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