After learning from a 2010 survey that as much as 43% of conversations were deemed pointless, I began to dig deeper into my interactions with clients, coworkers, workshop participants, and frankly anyone that would pay attention long enough in a conversation for me to discover more. What I discovered was a collection of obstacles to communicating effectively as diverse and numerous as the individuals themselves. As I took a step back and looked at all of the obstacles, three themes emerged:...
Continue reading...Deliver and Inspire
43% of your conversations are pointless
We all have a need to be heard and understood. It’s part of being human. And it’s also critical in our life and business. Think about the number of conversations you have in a day. Go ahead and count them. Count how many conversations you’ve had just today. Even if you don’t include the brief interactions with store clerks or toll takers, you’ll still be amazed at the number of conversations and how quickly they accumulate. There was a survey done...
Continue reading...Become a confident speaker-Step 3
You’ve taken the first step [Name Your Fear], and have faced the gnarly monster in the second step [Get to Know Your Fear] and now it’s time for step 3: Dissolve your fear!
Think of your gnarly monster as a glass of ice and we are going to melt that ice. To be sure it will take time. Just like with ice, you need the right atmosphere to do it. With patience, it will happen and you will be left with a glass of nice refreshing water instead of fear.
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